Privacy Policy & Data Protection

Privacy Policy TMB77 — Your Information, Our Responsibility

TMB77 takes every member's privacy seriously. We only collect the information we need, store it securely, and never share your data with third parties without your consent. This document clearly explains how we manage your personal data from start to finish.

Updated: 1 January 2026  |  Version 2.4

TMB77's Six Commitments to Your Privacy

We don't just comply with data protection laws — we go further to ensure your information is always protected.

256-bit SSL Encryption

All data transmitted between your device and TMB77's servers is protected by 256-bit SSL encryption technology — the same level of security used by leading banking institutions in Malaysia. Your information cannot be read by any external party during transmission.

Secure Data Storage

Members' personal data is stored on servers protected by multi-layer firewalls and strict access controls. Only authorised staff with specific job requirements are permitted to access member data, and every access is logged for audit purposes.

No Data Sales

TMB77 does not sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data belongs to you — not to us as a business asset.

Full Control in Your Hands

You may request access to your personal data, correct inaccurate information, or request deletion at any time. TMB77 will process each request within 14 business days through our customer support channels.

Local Legal Compliance

TMB77's Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our data management practices in line with applicable legal changes to ensure the best protection for every member.

Communication Opt-Out Options

You have the full right to stop receiving any marketing communications from TMB77 at any time. Simply contact our support team or adjust the notification settings in your account to control the types of messages you wish to receive.

1 Information We Collect

TMB77 collects your personal information solely to provide quality, secure services and to comply with legal requirements. We only collect data that is strictly necessary — nothing more. Below are the categories of information we collect and their specific purposes:

Registration & Identity Information

When you register a TMB77 account, we collect your full name, date of birth, national ID or passport number, email address, phone number, and residential address. This information is required to verify your identity, confirm you meet the age eligibility requirements, and comply with KYC (Know Your Customer) requirements set by the relevant authorities.

Financial Information

To process deposits and withdrawals, we collect information related to your chosen payment method — including bank name, bank account number, and e-wallet details. We do not store credit or debit card information directly; any card transactions are handled by certified payment processors compliant with PCI DSS standards.

Usage & Technical Information

  • IP address and estimated location data based on IP.
  • Device type, operating system, and web browser version.
  • Logs platform activity including date, time, and type of wagering.
  • Transaction history for deposits, withdrawals, and bonuses.
  • Communication records with the customer support team.
TMB77 never collects sensitive information such as political views, religious beliefs, or medical records. The data we collect is limited strictly to what is required to operate a safe and responsible online betting platform.
Data Type Example Retention Period
Identity Data Name, IC number, date of birth Throughout active account + 7 years
Financial Data Bank account, transaction history Throughout active account + 7 years
Technical Data IP address, device logs 12 months of activity
Communication Data Support tickets, email 3 years from the final date
Cookie Data Session cookies, preference cookies Until logout / 30 days

2 Purpose of Data Collection

Every piece of data we collect has a clear and legitimate purpose. TMB77 does not collect data purely for general statistical purposes or to sell to advertisers. The following are the primary purposes for which your data is used:

  • Identity Verification & KYC: Verify that each member is a real individual who meets the age requirements and is not listed on any anti-money laundering blacklist.
  • Transaction Processing: Enable deposits, withdrawals, and bonus distributions to be processed accurately and promptly.
  • Account Security: Detect suspicious activity, unauthorised login attempts, and protect your account from misuse.
  • Service Improvement: Analyse usage patterns in aggregate (without identifying individuals) to improve the user experience on the platform.
  • Legal Compliance: Meet reporting obligations set by regulatory authorities relating to financial activity and consumer protection.
  • Service Communications: Send important notifications regarding your account, transactions, or policy changes that directly affect you.
  • Marketing (with consent): Notify members of promotions and exclusive offers — only to members who have consented to receive marketing communications.
You may withdraw consent for marketing communications at any time without affecting your core account services. Important security and transaction notifications will continue to be sent as they are part of our essential services.

3 Data Storage & Security

Member data security is an absolute priority for TMB77. We continuously invest in the latest cybersecurity infrastructure to ensure your information is always protected from both external and internal threats.

Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmissions between your browser and our servers.
  • Member passwords are stored in hashed form using the bcrypt algorithm — no one, including TMB77 staff, can view your original password.
  • Multi-layer firewall and intrusion detection system (IDS) active 24/7.
  • Periodic security audits by independent third parties to identify and address system vulnerabilities.
  • Role-based access control (RBAC) — staff can only access data relevant to their specific responsibilities.

Data Storage Location

TMB77 member data is stored in data centres located in secure zones with strict physical controls including 24/7 CCTV, security personnel, and biometric access control systems. All servers use automated backup systems to ensure data is never lost due to technical failure.

In the very limited situations where data must be transferred outside Malaysia for technical purposes, TMB77 ensures that the destination storage complies with data protection standards at least equivalent to Malaysia's PDPA.

In the event of any security incident impacting your data, TMB77 will notify you within 72 hours of the incident being identified, in line with data protection industry best practices.

4 Sharing Data with Third Parties

TMB77 does not share, sell, or disclose members' personal information to third parties for commercial purposes. However, there are limited situations where data disclosure is necessary and legally valid:

  • Payment Processors: Required transaction details are shared with authorised payment processors such as FPX and e-wallet operators to facilitate transaction processing. All such processors are bound by strict confidentiality agreements.
  • Regulatory Authority: TMB77 will disclose information to government authorities or regulatory bodies when required by law, court order, or a legitimate official investigation.
  • Technical Service Providers: Cloud, analytics, and technical support service providers that assist TMB77 in operating the platform may access data on a limited basis and solely for the technical purposes defined in their agreements with us.
  • Fraud Prevention: In cases of suspected fraud or money laundering, TMB77 reserves the right to share relevant information with law enforcement or related anti-fraud bodies.
All third parties receiving data from TMB77 are bound by strict data processing agreements. They are not permitted to use TMB77 member data for any purpose other than those agreed upon in the relevant agreement.

5 Cookies & Tracking Technologies

TMB77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Session Cookies (Required): Required to maintain your login session and ensure the platform functions correctly. These cookies are automatically deleted when you close your browser.
  • Preference Cookies: Save your preferences such as interface language and favourite sports team selections for a more personalised experience.
  • Analytics Cookies: Help us understand how members use our platform in aggregate. This data is used solely to improve platform design and functionality.
  • Security Cookies: Used to detect and prevent fraudulent activity, cyberattacks, and to ensure the integrity of your login session.

You can control or block cookies through your browser settings. Please note that blocking essential cookies may affect the functionality of the TMB77 platform and prevent you from logging in or using certain features properly.

6 Your Privacy Rights

As a TMB77 member, you have rights guaranteed under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect and facilitate the exercise of these rights.

Right of Access

You have the right to request a copy of all personal information we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If any of your information is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your personal data. This request is subject to our record-keeping obligations under applicable law.

Right to Object

You may object to the processing of your data for marketing purposes at any time without providing any justification.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform if needed.

Right to Restriction of Processing

In certain circumstances, you may request TMB77 to restrict how we process your data while a dispute is being resolved.

To submit any request regarding your privacy rights, please contact the TMB77 Data Protection team by email at [email protected] stating your request type and account number. We will verify your identity before processing any request to ensure the security of your data.

7 Privacy Policy Amendments

TMB77 reserves the right to update or amend this Privacy Policy from time to time in line with changes to laws, technology, or our operational practices. Any material amendments will be communicated to members via in-platform notifications and email at least 7 days before taking effect.

You are encouraged to review this Privacy Policy page periodically. The latest update date is always displayed at the top of this document so you can easily identify recent changes. Continued use of the TMB77 platform after any amendments take effect constitutes your acceptance of the updated policy.

If you disagree with any amendments made, you have the right to discontinue use of the platform and contact our support team to close your account. Any valid balance will be returned upon completion of the review process in accordance with TMB77's standard withdrawal procedure.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Officer by email at [email protected]. We are committed to responding to all enquiries within 3 business days and resolving any complaints within 14 business days.

Security Status

SSL 256-bit Active
PDPA Compliant
Data Not Sold
Regular Audits

Have a Question?

The TMB77 support team is available 24/7 to assist you in Bahasa Malaysia.

View FAQ

FAQ About TMB77 Privacy

Answers to the most frequently asked questions about data protection and TMB77 member privacy.

No. TMB77 does not share members' personal information with any advertising companies, marketing networks, or third-party data brokers. Your data is used solely for platform operations and is never sold or rented to outside parties for commercial purposes.

You may submit a data access request by emailing [email protected] with the subject line "Personal Data Access Request" along with your account number. Our Data Protection team will first verify your identity and process the request within 14 business days. A copy of your data will be sent securely to your registered email address.

In accordance with Malaysia's PDPA requirements and applicable financial regulations, TMB77 retains identity and financial data for 7 years after account closure. This is the minimum period prescribed by law for audit, investigation, and financial reporting purposes. Technical data such as IP logs will be deleted within 12 months of account closure.

In the event of a security incident involving member data, TMB77 will notify affected members within 72 hours of the incident being confirmed. We will explain the type of data involved, the actions taken to contain the incident, and the steps you should take to protect your account. We will also report the incident to the relevant authorities as required by law.

Yes, you may submit a data deletion request. Please note, however, that some data may not be fully deletable due to record-keeping obligations under Malaysian law — particularly financial transaction records, which must be retained for 7 years. TMB77 will inform you in detail of which data can be deleted and which must be retained, along with the legal justification.

TMB77 uses automated systems for fraud detection and account security purposes — this is necessary to protect all members. For decisions with significant impact on your account, such as suspension or closure, a manual review by a qualified staff member is always carried out before any action is taken. You have the right to request a human review of any automated decision that affects you.

Your Data Is Safe. Your Game, No Limits.

TMB77 combines the best betting experience with industry-grade data protection. Register now and enjoy peace of mind playing on a platform that genuinely cares about your privacy.

  • SSL 256-bit
  • PDPA Compliant
  • Data Not Sold
  • 24/7 Support
Bahasa Melayu